Pressing F4 appears to lock system, but the lookup is just extremely slow
Company | Bird Construction |
Job Title / Role | AP Mgr |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
© 2023 Trimble Inc. All Rights Reserved. Viewpoint®, Vista™, Spectrum®, ProContractor™, Jobpac Connect™, Viewpoint Team™, Viewpoint Analytics™, Viewpoint Field View™, Viewpoint Estimating™, Viewpoint For Projects™, Viewpoint HR Management™, Viewpoint Field Management™, Viewpoint Financial Controls™, Vista Field Service™, Spectrum Service Tech™, ViewpointOne™, ProjectSight® and Trimble Construction One™ are trademarks or registered trademarks of Trimble Inc. or its affiliates in the United States and other countries. Other names and brands may be claimed as the property of others.
With the advent of several enhancements coming soon, this issue should either go away or be dramatically reduced. Speed Demon III: Rise of the Demon...
After further review, this Vendor lookup performance issue is unrelated to the thumbnail viewer and/or attachments. The observed behavior is a result of a large dataset (thousands of vendor rows, each with 12 or more columns of data) and an attribute of the grid control that auto sizes column widths.
Auto sizing can occur only after all data has been loaded into the grid, but before it displays creating a delayed response with large datasets. If auto sizing is off, data can be immediately displayed because column widths are fixed/known, allowing the remaining data to continue to load.
An option to turn off auto-sizing may be a viable solution, but longer term, record set paging has been identified as the preferred approach. Work to implement a solution is being considered by the Vista Platform/Systems team, but has yet to be fully planned or targeted.
This should be reported to Support as a perfomance issue.
FYI - work is underway to signifcantly improve performance when listing attachments in the thumbnail viewer
I have found the attachments are what slows down the AP Vendor Master Lookup. I have started turning off the Thumbnail Viewer, then searching for a specific Vendor, that seems to allow the process to go a bit quicker. When the specific Vendor appears, turn the Thumbnail Viewer back on, if needed.