Need the ability to add more information to dispatch notification sent to assigned tech from dispatch board. For example quoted price, reviewer, etc
Beth Paget
| Company | Stoner Electric, Inc. |
| Job Title / Role | Project coordinator |
| I need it... | 3 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Also, the service site number is displayed twice in the email. It would be preferred if it showed once and then showed the site name/description.
What shows up now --> 4654654 - 465654
When Fixed --> 465654 - Westside Mall