In order to quickly schedule a job, the CSR needs to see availability on the board at a glance, WITHOUT clicking the little arrows on the right.
I suggest either a light/dark tint, or tinted diagonal lines be placed in the times that are occupied by TechUnavailableTime and Trips.The tinting/diagonal lines should go all the way left/right and up/down, like the darker grey tint does, and should be behind the Trips/UnavailableTimes.
Either this, or auto-height the rows as needed to show all overlapping trips/assignments.
Unwanted workaround: Show fewer technicians then SCROLL each time to see all technician availability.
Company | A-1 Plumbing |
Job Title / Role | Developer |
I need it... | 1 month |
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