Cannot add a labor code in SM Work Completed for an employee who no longer works here. Get the error "Employee is Inactive - Unable to save the record". We have field employees come and go all the time and might not invoice a work order until after they have left. SM should not stop this process if the person is no longer an active employee. Because it will not let you add the labor code, the labor description is not listed correctly on the invoice.
Company | Stoner Electric, Inc. |
Job Title / Role | Project Coordinator |
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Also we can't even mark a labor line non-billable in the work order or add in a non-labor work completed line against a technician without having to reactivate the employee and then inactivate them again. It's very unrealistic that service will be completely caught up with an employee's billable records once payroll marks an employee inactive.