Recently switched to the cloud environment - was offered two different platforms. Both are terrible. Have to choose the lesser of two evils: slow speed, reports showing on a 1/3 of the page, exporting to print OR on the other version can't print and can't use attachments. Seriously? And somehow it is okay to sell this product AND charge more for its inferiority???
Guest
| Company | Stahl Construction |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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We are working to improve your (and all users') experience with significant ongoing investments in critical platform elements such as cloud performance and printing. But please keep in mind that Suggestion Box is intended and best suited for specific software enhancement requests, not broad, general complaints. I advise pressing your Account Owner, Customer Success Manager, and/or Sales Rep as a more effective way to address current challenges and dissatisfaction.
This is a very real problem - how can you change this to not applicable?