Locking SM Invoice sessions severely slows down workflow. If an SM Invoice session is forcibly or accidentally closed 15 minutes is too long to wait for the lockout to end.
Company | Aquatic Technologies |
Job Title / Role | Accounting Admin Assistant |
I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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We're on 2022 R2.04 and this is significantly impacting our service team's operations on a daily basis.
We are on 2022 R1.04 and this still hasn't been resolved.
I agree! I'm in version 2021 R2.07 and we are still seeing the issue happen.
Come on now. We've been waiting patiently for 4 years now. Billing is stressful enough as it is without being dead in the water for 15 mins or more each time this happens.
Or at the very least give admins the ability to unlock a session for time sensitive invoices like we have the ability to unlock an HQ Batch