Submit Your Suggestions for Vista

Ideaspace topics with the most votes have been moved into the Suggestion Box. If there is a topic missing, please re-enter. Our product team reviews the Suggestion Box items regularly and will provide updates as to status and incorporation into upcoming releases.

SM Call Handler button should be added to Dispatch Board - already on 6.12 or 6.13

SM Call Handler button should be added to Dispatch Board WE want our customers to use the call handler to create calls instead of SM Work Order. The call handler shows Open AR and other information, as well as makes it easier to take a call from a new customer or new service site. SM DISPATCH BOARD

  • liz heisel
  • Nov 10 2016
Company ABM Franchising
Job Title / Role SM Mgr/IT Mgr
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  • Andrew Karr commented
    November 10, 2016 20:14

    This item has already been completed for 6.12 or 6.13.

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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