IF during the Agreement year a billing modification is necessary and the user elects to delete a bill and amoritization schedules the system automatically builds the new anniversary year based on the prior revision. So in other words, if I deleted ONE of my monthly bills the system will rebuild the new year with 11 bills instead of 12. To find and identify these one off during the renewal process is EXTREMELY painfull when you have 100 agreements.
The other alternative suggested, would be to create a "adjustment" invoice which creates clutter and additional work in AR. That is equally as painful to a large company as it creates additional work in AR.
The billing/activity schedule NEEDs to live somewhere on the SM agreement so it can be looked to at renewal to improve this process instead of relying on a human to proactively check these two tabs and then hit the manually rebuild button.
Company | ABM |
Job Title / Role | Director of Application and Support |
I need it... | Yesterday...Come on already |
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