It would be helpful to be notified if an direct deposit email with attachment does not reach the intended employee
Company | Mascaro Construction Co |
Job Title / Role | Accounting Coordinator |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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There's 2 things in the system now that can be used to accomplish this.
Viewpoint Administration > Programs > VA Message Archive shows the emails sent via PR Direct Deposit Print. Errors regarding sending the email to the email server would appear here.
The Pay Stub Notify screen has an option to set a From email address. You can set that to an email you monitor for any error messages sent back from the email server .