Submit Your Suggestions for Vista

Ideaspace topics with the most votes have been moved into the Suggestion Box. If there is a topic missing, please re-enter. Our product team reviews the Suggestion Box items regularly and will provide updates as to status and incorporation into upcoming releases.

Price Method "Warranty"

Currently, there are three options on the SM Work Orders for the price method. They are "Non-billable", "Time & Material", and "Flat Price". I would like to suggest adding another option stating "Warranty" that allows the WO to be auto set to being non-billable, but let's anyone reviewing the WO know why it's non-billable because they see it shows as "Warranty". Adding an option to be able to pull reports on all "warranty" work orders will really help as well. Adding the price method option will allow the reporting to be much easier.

  • Ashley Wood
  • Dec 28 2023
Company Batchelor & Kimball, Inc.
Job Title / Role Service Billing Associate, Service Customer Service
I need it... 1 month
  • Attach files

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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