Many of us have learned how to parse DDAL and other tables trying to proactively identify problems. I would think as the software developer it should be relatively easy to develop a notifier or report which Vista Administrators could use as a tool to better understand and assist Viewpoint Support when problems develop. Such as if a user received a error above a certain level send a copy of the error and user information, or when a batch becomes stuck in posting, or the system can communicate with the email server, or a invalid email address is used, etc. I have developed scripts to locate clients with incorrect DNS entries, Clients that may not have properly updated, Incorrect setup in Report Titles, errors from Message Archive, etc,
Company | LeChase Construction Services, LLC |
Job Title / Role | Application Analyst |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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