Dispatch board uses the email address from the HR Resources Master / PR Employee, which is the employees' personal email address for this client.
Andrew Karr
| Company | Baker Roofing |
| Job Title / Role | SM Mgr/IT Mgr |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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We have the same problem and it is preventing our Service and Maintenance department from wanting to use the Dispatch Board. Has anyone created a good workaround?
We have the same issue. We need to have an alternative email from their Payroll account. You would think this should be set up in the SM Technicians area.
Customer has said that it would be best to have two email addresses at the HR/PR employee level. One for personal email and another for work. The dispatch board would use the work email address.