Submit Your Suggestions for Vista

Ideaspace topics with the most votes have been moved into the Suggestion Box. If there is a topic missing, please re-enter. Our product team reviews the Suggestion Box items regularly and will provide updates as to status and incorporation into upcoming releases.

SM Work Order Work Completed Lines should not calculate the tax when costs post it should happen when billing

Currently, the work completed lines calculate the taxable amount at time of posting costs.  However, the tax amount is based on when it is billed.  If you have a rate change from the time of costs posting to time of billing your tax amounts will be incorrect. 

  • Christine McCarthy
  • Mar 15 2018
Company Stoner Electric
Job Title / Role CFO
I need it... Yesterday...Come on already
  • Attach files
  • Peter Gaynor commented
    December 14, 2021 17:12

    Hi Gary,


    Is there any update on this? This is a big issue.

  • Peter Gaynor commented
    June 29, 2021 21:41

    Tax changes can happen quarterly, but usually just once per year. We are spread all over the state so we have roughly 30-40 jurisdictions where tax can potentially change. Let me know if you have any other questions.

  • Admin
    Gary Gilmore commented
    June 29, 2021 21:04

    Agree - tax charged to the customer should be determined as part of the billing process. We will take a look on how best to implement a change.

    I help prioritize, can you tell us how frequently you see tax rate changes that create the problem?

  • Peter Gaynor commented
    May 20, 2021 17:29

    This is a huge issue for us. The method Vista is using calculating tax on Work Orders is wrong. Tax needs to be calculated based on the rate of the buyers jurisdiction at the time of Invoice, not as material or labor are issued to the Work Order. The current method of calculating tax is not compliant with tax laws.

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

1515 SE Water Avenue, Suite 300, Portland, OR 97214 |  800.333.3197  | Contact Us | Terms of Use | Privacy | Support Policies

© 2023 Trimble Inc. All Rights Reserved. Viewpoint®, Vista™, Spectrum®, ProContractor™, Jobpac Connect™, Viewpoint Team™, Viewpoint Analytics™, Viewpoint Field View™, Viewpoint Estimating™, Viewpoint For Projects™, Viewpoint HR Management™, Viewpoint Field Management™, Viewpoint Financial Controls™, Vista Field Service™, Spectrum Service Tech™, ViewpointOne™, ProjectSight® and Trimble Construction One™ are trademarks or registered trademarks of Trimble Inc. or its affiliates in the United States and other countries. Other names and brands may be claimed as the property of others.