Submit Your Suggestions for Vista

Ideaspace topics with the most votes have been moved into the Suggestion Box. If there is a topic missing, please re-enter. Our product team reviews the Suggestion Box items regularly and will provide updates as to status and incorporation into upcoming releases.

Restrict who open, close, and reoped Work Orders

I would like the ability to control which users close and reopen work orders.  Because we track WIP in SM and it's important for closed WO's to stay closed so WIP reported stays in the correct period. We need the ability to have this controlled by one or two people at most.

  • Kerry Fisher
  • Jul 18 2019
  • In Review
Company Network Management Group
Job Title / Role Network Administrator
I need it... Yesterday...Come on already
  • Attach files
  • Tingting Liu commented
    April 28, 2023 18:59

    a little history tab would work just like PM Pending change orders, it shows who and when the status changed

  • Tracey Petersen commented
    July 31, 2020 20:08

    Also add who completed and closed the work order on the work order!

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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