Submit Your Suggestions for Vista

Ideaspace topics with the most votes have been moved into the Suggestion Box. If there is a topic missing, please re-enter. Our product team reviews the Suggestion Box items regularly and will provide updates as to status and incorporation into upcoming releases.

Request a way to limit the size of attachments that can be attached to Viewpoint, as large attachments cause poor performance and database bloat

We have customers who will sometimes attached multi-hundred megabyte attachments which causes the database to bloat in size as well as poor performance related to rendering of thumbnails. Requesting a way to limit the size of attachments that can be added.

Added a case today where a customer had been adding HR videos to Vista and one in particular was a 2GB MP4 file which crashed the remote service due to System.OutOfMemoryException error. Customer would like a way to restrict attachments based on filetype/extension as well as set a maximum size.

  • Andrew Karr
  • Mar 15 2017
  • In Review
Company LeChase Construction
Job Title / Role IT Mgr
I need it... Yesterday...Come on already
  • Attach files
  • Eric Vasbinder commented
    February 02, 2018 19:11

    With the new attachment lister eliminating the need to generate thumbnails, does this request still have as high a priority?  Of course, it would help to limit the size of the database, but the thumbnail aspect is no longer there as of 6.14.

  • Guest commented
    January 23, 2018 22:59

    This has become a huge issue for us, with multiple methods of scanning in files its almost impossible to control the original file size.  A type of system alert would have saved us thousands in lost productivity.  Please include this in your next release. 

  • Guest commented
    January 23, 2018 22:28

    Yes please, this issue caused us to crash three times today. 

  • Andre Ferreira commented
    March 21, 2017 23:21

    Or something I believe might be better than limiting file size, is by after a certain file size, try a number of compression algorithms. So if it's a PDF for example, it would try optimize file size. It would also be nice to run something across the entire database or schedule it to try compress all files.

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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